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The All orders placed through HockeyMonkey.com are subject to our verification process for order accuracy and authorized valid payment. For security reasons, we may contact you via email or phone requesting additional information to validate your order. To safeguard against fraudulent activity, HockeyMonkey.com must verify the bill to and ship to address. Please be sure to provide your exact billing address and phone number (the address and phone number your credit card issuer has on file). Incorrect information will cause a delay in the processing time of your order. We want you to feel completely satisfied with your purchase. If you are not satisfied for any reason, you may return an unused item within 1 Year from the original date of purchase except for the items listed as Not Eligible for Return below. Items that are being returned must be in new and unused condition. All original boxes, bags, packaging and literature must be in new condition and included with the product. Please make sure the items you wish to return meet these criteria prior to initiating a return. HockeyMonkey.com is owned and operated by MonkeySports, Inc. Unless otherwise specified, all materials appearing on this site, including, but not limited to text, site design, logos, graphics, icons, images, audio, video clips, software, and accessories used on the site as well as the selection, assembly and arrangement thereof, are the sole property of HockeyMonkey.com. You may use the content of this site only for the purpose of shopping on this site or placing an order, and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from HockeyMonkey.com. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.